Privacy Policy

At QodeUp, we value the privacy of our clients and visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.qodeup.co.uk.

1. Information We Collect

We may collect the following types of information when you visit our website or engage with us:

• Personal Information: This includes your name, email address, phone number, and any other details you provide when contacting us, requesting services, or subscribing to our newsletter.
• Usage Data: Information about how you interact with our website, such as pages visited, time spent on the site, and other analytical data.
• Cookies: Our website may use cookies to enhance your experience, remember preferences, and gather information about your interaction with the site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services.
• To respond to inquiries, provide customer support, and process transactions.
• To send promotional materials, newsletters, or updates about QodeUp (only if you have opted in).
• To analyse and improve the performance of our website.

3. Data Security

We are committed to securing your personal information and taking reasonable precautions to prevent unauthorised access, disclosure, or modification. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who help us run our business, such as payment processors or email marketing services, but only to the extent necessary for them to provide services to you.

Additionally, we may disclose your information if required by law or if we believe such action is necessary to protect our rights, comply with a legal process, or prevent fraud.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that allow us to remember your preferences and track how you interact with our site.

You can choose to disable cookies through your browser settings, but please note that some features of the website may not function properly without them.

6. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
• Request that we limit the processing of your personal data.

If you are located in the European Union, you also have the right to file a complaint with a supervisory authority if you believe your privacy rights have been violated.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as soon as it is posted. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

QodeUp
Email: hello@qodeup.co.uk
Phone: 07719 232 999